Innovation in the Public Sector: Linking Capacity and Leadership (Governance and Public Management)
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Public Service Improvement: Theories and Evidence
Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services.
Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.
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Frontiers of Governance - The OECD and Global Public Management Reform (Public Sector Organizations)
Public sector reform, public management and public governance have become crucial issues since the financial crisis in 2008, but they have been on national as well as global policy agendas for at least fifty years. The OECD has been key to the development of these agendas, but its role and impact have never been explored closely. In this book, Leslie Pal examines the role of the OECD and of global policy networks around public sector reform. Based on extensive interviews and internal documents, the book shows how public management emerged as a policy field within the OECD, explores the tools that the organization uses to achieve its ends, and provides an analysis of what 'good governance' means to the OECD, and hence a large part of the world. It provides one of the closest analyses of how an international governmental organization actually works, and how it contributes toa web of global governance.
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Exploring Public Relations
1) The Context of PR 2) The Concepts of PR 3) PR Specialisms 4) PR in the public and private sector This book is written for both undergraduate and postgraduate students working towards a Public Relations degree. It is also appropriate for those studying PR as part of a Marketing, Media or Communications degree.
Corporate Security Responsibility?
From this research, conclusions are drawn about what determines these contributions and the implications of these empirical and theoretical findings for the interplay between the public and the private sector in the context of global governance. The book contributes to closing the gap between research on Global Governance and Peace and Conflict Studies. It applies a systematic research design to the study of corporate governance contributions to peace and security across a number of cases.
Public Health Nursing - Policy, Politics and Practice
Public Health Nursing: Leadership, Policy, and Practice presents cutting edge public health nursing content that focuses on populations and aggregates, the political process, public health nursing activism, and leadership in health policy development. Coverage of high risk populations, health policy, and disaster preparedness makes this text a unique tool for the public health nurse and administrator. A focus on the Healthy People 2010 objectives underscores the core functions of population-based practice and prepares the public health nurse for the challenges of today's global health issues. Readers searching for an innovative and focused text will turn to Public Health Nursing: Leadership, Policy, and Practice for the answers.
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Handbook of Public Information Systems
Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.
The third edition provides further insight into significant issues such as:
[ulist][*]Network governance
[*]Cross organizational integration and operability
[*]Enterprise architecture design, development, and management
[*]The impact of information technology on government service delivery
[/ulist]
With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.
The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.
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Financial Management in the Public Sector: Tools, Applications, And Cases
Operations Research and the Public Sector (Handbooks in Operations Research and Management Science, Volume 6)
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Reinventing the Postal Sector in an Electronic Age (Advances in Regulatory Economics)
Mail volumes are falling and the economies of scale that have made possible daily deliveries to every address are being eroded. This book assesses volume these declines resulting from this so-called 'eSubstituion' and looks at the ways the postal sector can adapt to the rapid changes resulting from ICT. The impact of electronic invoicing on transactions mail, and the impact on bulk mail of electronic forms of advertising are examined. Strategies, including pricing and access policies, are discussed in the context of the increasing impact of ICT. A rethinking of the role of mail in an electronic age is taking place and this book provides the cutting-edge of this rethinking and the attempts of POs to reinvent themselves while continuing to meet the public's expectation of continuing ubiquitous daily deliveries of traditional mail products. Undergraduate and postgraduate students and researchers in regulation, competition law, innovation and public sector economics along with institutional libraries and industry professionals will find this volume informative and useful.
Public Ends, Private Means: Strategic Purchasing of Health Services
Public Ends, Private Means: Strategic Purchasing of Value for Money in Health Care is part of a series of World Bank publications on ways to make public spending on health care more efficient and equitable in developing countries. It reviews the underlying economics in terms of agency theory, behavioral science, contract theory, transaction costs, and public choice theory. It provides a synthesis of the institutional environment needed for countries to shift to strategic purchasing, organizational incentives that need to be in place, and management capacity that needs to be strengthened. The volume is supplemented with a CD that presents six regional reviews of current resource allocation and purchasing (RAP) arrangements.
The Black Hole of Public Administration
In The Black Hole of Public Administration, experienced public servant Ruth Hubbard and public administration iconoclast Gilles Paquet sound a wake-up call to the federal public service. They lament the lack of
How Information Matters: Networks and Public Policy Innovation
How Information Matters offers valuable insight into successful ways for collaboration and capacity building. It will be of special interest to public administrators or policymakers who wish to identify ways to improve their own programs' performance.
"Hale's work demonstrates how public policy is institutionally linked by the functioning of public-nonprofit networks as they add value through information-oriented collaboration." -- Robert Agranoff, professor emeritus, School of Public and Environmental Affairs, Indiana University-Bloomington
"Kathleen Hale has produced an excellent book that illustrates how nonprofit organizations and other nongovernmental institutions can serve as important sources for information, and how information networks can help to create innovative policy solutions and improve policy outcomes. This book is an important and timely addition to the fields of public administration and nonprofit management, and a must-read for those who want to learn more about responsive and successful policy changes." -- Joanne Carman, assistant professor of political science, University of North Carolina, Charlotte
"Stripped to its core, the effectiveness of a network is determined by the way that information is transformed into action. This book provides a thoroughly researched, authoritative study of just how information is exchanged, synthesized, and ultimately diffused through a network to bring about policy change and innovation." -- Michael McGuire, professor, School of Public and Environmental Affairs, Indiana University
"This is a terrific book. It advances scientific efforts to explicate the art of policy formulation. More specifically, it improves our understanding of how networks serve as repositories of knowledge, power, and influence, and how motivated change agents effectively engage with those networks. The book will be of great relevance to policy scholars and practitioners alike. I found it a pleasure to read and reflect on." -- Michael Mintrom, University of Auckland, New Zealand
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The ITIL Series: ITIL Capacity Management
Using ITIL capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques.
Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more.
This books practical insights will be invaluable to every IT leader who wants to leverage ITILs best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness.
Coverage includes
Making the business case for capacity management
Establishing specific goals for capacity management
Mastering ITIL capacity management terminology
Predicting capacity in dynamic, fast-changing organizations
Implementing systems that help you anticipate trends
Defining capacity plans, staffing capacity management teams, and implementing ongoing processes
Linking capacity with performance management and with other ITIL processes
Selecting the right capacity management tools for your environment
Integrating capacity issues into your IT project management discipline
Using business capacity planning to help the entire business become more agile
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ITIL Capacity Management
ITIL Capacity Management
Publisher: I.B.M Press | 2011 | 240 Pages | ISBN: 0137065922 | PDF | 2 MB (HF+FSN)
The Business Focused, Best Practice Guide to Succeeding with ITIL Capacity Management
Using ITIL capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques.
Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more.
This books practical insights will be invaluable to every IT leader who wants to leverage ITILs best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness.
Coverage includes
Making the business case for capacity management
Establishing specific goals for capacity management
Mastering ITIL capacity management terminology
Predicting capacity in dynamic, fast changing organizations
Implementing systems that help you anticipate trends
Defining capacity plans, staffing capacity management teams, and implementing ongoing processes
Linking capacity with performance management and with other ITIL processes
Selecting the right capacity management tools for your environment
Integrating capacity issues into your IT project management discipline
Using business capacity planning to help the entire business become more agile
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Public N
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The White House Speaks: Presidential Leadership as Persuasion
This work treats presidential leadership as persuasive communication. The major theories of presidential leadership found in the literature establish the central role of persuasion, and introduce the interpretive systems approach to political communication as a theoretical framework for the study of presidential leadership as persuasion. Case studies examine recent presidents' use of public persuasion to perform their leadership functions. Particular attention is devoted to coalitional constraints on presidential pardoning rhetoric, presidential leadership through the politics of division, the political significance of conflicting political narratives, the sermonic nature of much 20th-century presidential discourse, the difficulties inherent in persuading the public to make sacrifices, and the dangers of relying too heavily on public rhetoric. The concluding chapter considers the rhetoric that contributed to the demise of the Bush presidency, the election of Bill Clinton, and the challenges facing the Clinton presidency.
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Understanding Leadership Perspectives: Theoretical and Practical Approaches
This book fills a gap in the literature of Leadership Studies by presenting the Leadership Perspectives Model (LPM), which observes and analyzes leadership through five distinct orientations: scientific management, excellence management, values leadership, trust cultural leadership, and spiritual leadership. Operating from the premise that
Partnership Working
This book is both an introduction and an in-depth analysis of partnership working across the public sector in the UK. In a comprehensive discussion of partnership working, Anthony Douglas explores: * The history of partnership working, its theoretical base and practical applications * Why partnership working is important * How professionals are already working together * How to develop good partnerships and address common difficulties * How to ensure that partnership working really does result in better practice * The future of partnership working The analysis and examples range across the whole of the public sector with a primary focus on social care. Drawing on up-to-date research evidence and using plenty of practical examples and thinking points, Partnership Working will be of interest to students and researchers at all levels and practitioners and managers of front-line services.
Public Speaking Collection
This package includes:
Roko Paskov - Confident Public Speaking
Barrie Konicov - Effective.Speaking.Hypnosis
Bill Gove - Everything You Need To Know About Speaking
HPP - Creating A Presence - Confident Public Speaking
Ed Foreman - Gaining The Confidence to Overcome Fear in Public Speaking
Lenny Laskowski - 10 Days to More Confident Public Speaking
Lilyan Wilder - 7 steps to fearless speaking
Lisa Contini - Speak up and Stand Out
Phyllis Rooder Weiss - Speech Improvement Do It Yourself
Polishing Your Oral Presentations - Ronald Brown
Princeton Review Speak Smart Public Speaking
Caryl Krannich - 101 Secrets of Highly Effective Speakers
Darren Llacroix - Speak Like a Champion
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Related Posts Innovation in the Public Sector Linking Capacity and Leadership Governance and Public Management:
- Frontiers of Governance The OECD and Global Public Management Reform Public Sector Organizations
- Financial Management in the Public Sector Tools Applications And Cases
- The Capacity for Civic Engagement Public and Private Worlds of the Self
- Operations Research and the Public Sector Handbooks in Operations Research and Management Science Volume 6
- Corporate Governance Best Practices Strategies for Public Private and Not for Profit Organizations
- Collaborative Governance Private Roles for Public Goals in Turbulent Times
- How Information Matters Networks and Public Policy Innovation
- Private Ratings Public Regulations Credit Rating Agencies and Global Financial Governance Transformations of the State
- The Succession Challenge Building and Sustaining Leadership Capacity Through Succession Management
- Strategic Management and Public Service Performance
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